Terms & Conditions

This website is operated by Filler Boutique Limited. Throughout the site, the terms “Filler Boutique”, “we”, “us” and “our” refer to Filler Boutique Ltd. The terms “buyer”, “customer” and “you” refer to person who buys the products and/or services from us. Filler Boutique Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service.

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.


You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). Please note that our injectable products must only be administered by trained and/or accredited medical professionals. A breach or violation of any of the Terms will result in an immediate termination of your Services.


We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission from us.


We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Filler Boutique.com may also include material from third-parties or/and links to other websites. These links are provided for your convenience to provide further information. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Filler Boutique Ltd or its content suppliers and protected by international copyright laws.


We reserve the right to limit quantities of any product or offer per customer. Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


Prices on our website are shown in either EUR, GBP or USD.

We process payments via PayPal. You can read their T&C and Privacy Policy here.


All prices shown on Filler Boutique.com are exclusive of VAT ( or import duties where applicable ).

You may be required by your local authorities to pay import duties & customs when your order arrives. All taxes and import duties are your responsibility (the importer) and we recommend you contact your local customs authority to determine a landed cost price prior to purchase completion.

Please note it is the responsibility of the customer (the importer) to know the rules and regulations of your country.

No VAT is payable on orders within EU to customers with valid VAT number.

When you register your VAT number our team will then start the process to verify it. Once we receive confirmation that information provided is a valid VAT number we will inform you of same and you will then be eligible to purchase products in our store VAT-exempt.

Please note that until all of the above steps are completed a VAT amount will be added to your order.

We ship to most countries worldwide. If your country does not appear on the list please contact our customer service team for a quote.


You can purchase products on our website as a guest or create an account for faster checkout next time you shop.

When you register an account with us you agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information needed so that we can complete your transactions and contact you as needed.

You are responsible for maintaining the confidentiality of your account and password and for restricting access to it, and you agree to accept responsibility for all activities that occur under your account or password. Filler Boutique Ltd reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.



Deliveries are carried out by one of our couriers or AnPost.
We work with a few courier companies: DPD, DHL, FedEx and UPS.

Your package will be shipped one day after you place an order. If the product you ordered is missing from the stock dispatch may take longer and exceed up to 7 working days and you will be notified. Packages are only sent during week time; Monday to Friday. Orders placed on Friday will only be dispatched after the weekend. 

We offer the very best international parcel delivery and courier services worldwide. We have our shipping services from some of the world’s best courier companies, who deliver internationally.  Clients are able to pick their desired courier before making a purchase. Clients are also able to purchase insurance from the couriers whereas they can’t get insurance with AnPost.

The delivery time depends on the destination country and the chosen courier, before placing the order we recommend that you familiarize yourself with different couriers’ delivery time to your chosen destination. We do not take responsibility for situations when the customer provides the wrong delivery address. We are also not able to cancel the order.  A full statement of your legal rights under The Consumer Contracts Regulations may be obtained in the EUROPEAN COMMUNITIES (UNFAIR TERMS IN CONSUMER CONTRACTS) REGULATIONS, 1995.

Packages which have been suspended in custom duties

Please note it is the responsibility of the importer (customer) to know the rules and regulations of a country. If a package is stopped in customs we advise you to contact your local customs office and either try to have the package released or reject it and have it resend to us. Once we receive the returned package we will refund the value of the products within 7 days after receiving the package. Please note we only make a refund if we receive the returned package – we do not take responsibility of seized goods. Shipping costs are on the customer’s side. The refund will take place within 7 working days counting from us receiving the package from the customs. We are not responsible for damage caused during transport.


Shipping costs can vary, from the country of delivery and will be stated before payment is processed at the checkout.

In an event when an item is missing from the stock the dispatch may take longer and you will be notified.

Most packages are delivered on time. In rare occasions, your package might be delayed. If that is the case, you should directly contact your chosen courier.


The same day your order is shipped you will receive a shipment email with tracking number enabling you to follow your order from when it is picked up from the warehouse until it arrives to your desired shipping destination.

You will be notified and you will get a confirmation of your purchase just after you place your order.
You will be notified about your shipping cost and it will be stated clearly for approval before you check out.

You will receive a confirmation email with a tracking number allowing you to have full knowledge of your package.
The price depends on the size of the package.

Rates are also calculated by reference to the weight, shape, size and destination of the item you are posting, reflecting the cost of processing and delivering those items.


We do not offer refunds in our business as we sell medical products, if however the product is sent incorrectly by us, the customer must send us back the item and we will send the correct one back or if the customer wishes we will make a full refund within 7 business days. If there is such a mistake we ask you to inform us immediately upon receiving the package. Not longer than 5 business days. For any delays to take place please contact the courier of your choice.


We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.


If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


Your submission of personal information through the store is governed by our Privacy Policy. . Please read it carefully to understand our practices.


Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We reserve the right to cancel the supply of goods at the stated offer price or offer quantities, if the price or offer was put in error on our website. We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.


We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Filler boutique Limited, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such jurisdictions, our liability shall be limited to the maximum extent permitted by law.


You agree to indemnify, defend and hold harmless Filler boutique Limited and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Ireland.


You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


Queries regarding our Terms of Service should be sent to us at contact@fillerboutique.com